Sensitivity training

Positive Consequences

i. Sensitivity training results into more supportive behavior, more sensitive people, and more considerate managers.

ii. Participants to the training programme become more open and self-understanding.

iii. Communication is improved a lot an d leadership skills are ell developed.

iv. It provides an opportunity to gain insight into personal blind spots and participants become aware of the group norms, role flexibility, and sense of belongingness.

 

Negative Consequences

i. Many participants of sensitivity training have reported a feeling of humiliation, manipulation, decline in self-confidence and psychological damage.

ii. It inclines anxiety with many negative impacts like causing the people to be highly frustrated, unsettled and upset.

iii. Participants increased sensitivity may be a continuing source of frustration and problem if they return to their workplace in which openness, trust and sensitivity they were trained to espouse is frowned upon or repulsed.

 

According to Katz, this method depends for its success on the following conditions:

i. The trainee must sincerely wants to improve his human relation skill.

ii. He must be willing to face up squarely to his own inadequacies, without rationalizing or minimizing them.

iii. He must be provided with a permissive atmosphere which shields out censure or ridicule when he exposes his weaknesses.

iv. He must have someone whom he trusts, who is interested in helping him improve his performance, and who is himself sufficiently skilled so that he is able to help without imposing his values on the trainee.

v. He must be provided with direct experiences in working with others, where he can earn and practice then new skills he acquires.

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